Privacy policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.
Privacy Policy
Last updated: April 27, 2026
Synap - AI Flashcards (“Synap”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile application.
1. Information We Collect
We may collect the following types of information:
Account Information:
When you create an account, we may collect your email address and authentication information.
User Content:
When you use Synap, you may upload or enter study materials such as text, notes, course content, images, audio, or other learning content. This content may be processed to generate flashcards, quizzes, summaries, or other study tools.
Usage Information:
We may collect information about how you use the app, such as features used, study activity, progress, streaks, performance statistics, and app interactions.
Purchase Information:
If you purchase a subscription, payment and subscription processing is handled by Apple and RevenueCat. We do not store your full payment card information.
Technical Information:
We may collect device and technical information such as device type, operating system, app version, crash logs, and diagnostic data.
2. How We Use Information
We use information to:
- create and manage your account
- provide AI-generated flashcards, quizzes, and study tools
- save your study progress and learning history
- improve app performance and user experience
- manage subscriptions and premium access
- provide customer support
- detect bugs, crashes, or technical issues
- comply with legal obligations
3. AI Processing
Synap may use third-party AI providers to process user content and generate flashcards, quizzes, summaries, or other learning materials. User content submitted for AI generation may be sent to these providers only for the purpose of providing the requested app features.
You should avoid uploading highly sensitive personal information into the app.
4. Third-Party Services
Synap may use third-party services, including:
- Firebase, for authentication, data storage, and app infrastructure
- RevenueCat, for subscription and entitlement management
- Apple, for App Store purchases and subscription processing
- OpenAI or other AI providers, for AI-generated study content
- Analytics or crash reporting providers, if enabled, to improve app performance
These services may process data according to their own privacy policies.
5. Data Storage and Security
We take reasonable measures to protect user information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is 100% secure.
6. Data Retention
We keep user information only as long as necessary to provide the app, comply with legal obligations, resolve disputes, and enforce our agreements.
User-generated study content may be stored to allow users to access their flashcards, quizzes, and study history.
7. Your Rights
Depending on your location, you may have rights to:
- access your personal data
- correct inaccurate data
- request deletion of your data
- withdraw consent where applicable
- object to certain processing
- request data portability
To exercise these rights, contact us at:
8. Account and Data Deletion
You may request deletion of your account and associated data by contacting us at:
We will process deletion requests in accordance with applicable laws.
9. Children’s Privacy
Synap is intended for students and general educational use. We do not knowingly collect personal information from children under the age required by applicable law without appropriate consent. If you believe a child has provided us personal information without proper consent, please contact us.
10. International Data Transfers
Your information may be processed and stored in countries other than your own. Where required, we take appropriate safeguards to protect your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy, contact us at: